Returns & Exchanges
At Clobug, we want you to love every piece you wear, which is why we offer a 30-day hassle-free return and exchange policy on all unworn items. If your fit isn't perfect, our streamlined process ensures you get the right style or a full refund without the stress.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Affix the Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it firmly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing